Experience
Please click the corresponding link for one of PC Techie's key skill
areas:
OPERATING SYSTEMS
Can install, support, and troubleshoot the following Operating
systems:
MS-DOS, Windows 3.1, & Windows 3.11
Windows 95
Windows 98 & 98SE and Windows ME since the release of each version.
Windows NT4 Workstation & NT4 Server
Windows 2000 Professional
Windows 2000 Server
Novell NetWare 3.12
SuSE Linux v6 onwards
SOFTWARE
Can install, support, and troubleshoot the following applications
Cheyenne Arcserve v6 both NT4 and Netware 3.12 versions.
Cheyenne Faxserve v5 for Netware.
Intel LANDesk Virus Protect v5 for Netware.
McAfee Antivirus v4.0.3. for Windows 9x desktops & Windows NT4 Servers.
Norton AntiVirus v7
Norton Ghost versions 5, 6 & 7, both Desktop and Corporate versions.
MS Internet Explorer v4 onwards.
Symantec pcAnywhere 9 Remote Control Software.
MS Office 97 Professional Suite
MS Office 2000 Professional Suite
MS Office 2002 Professional Suite
MS Outlook 98 in a Corporate Environment.
MS Exchange Server v5.5
Veritas BackupExec v7 & v8
IBM Tivoli Storage Manager backup system.
Claris Filemaker Pro v4 (including Filemaker Pro Server for Windows
NT4).
HEAT Helpdesk Call-Logging System
Sunrise Helpdesk Call-Logging System
PROTOCOLS
Experienced in installing & configuring the following
network protocols:
TCP/IP on Ethernet, Token Ring and ATM Topology's .
IPX/SPX in a Netware/Windows ethernet environment
NetBEUI in an Ethernet environment
Dave has used Ethernet in both a 10-Base-2 and 10/100-Base-T environment.
HARDWARE
Installing, configuring & supporting:
Intel based PC's and laptops of various makes and models, but has mainly
been Dell, Toshiba and Compaq equipment.
Various PC cards,
External peripherals.
Dot-matrix and Laser printers, mainly Epson, Tektronix and Hewlett Packard
models of various sizes and capabilities and their associated software
(whether desktop or server based installation).
HP JetDirect printservers, whether external or internal models.
Ethernet and Token Ring network hubs, patch panel and outlets.
Personal Digital Assistants (PDA's). These range from Psion Revo's to
Palm Pilots and Compaq iPaq's. Installing the associated synchronisation
software onto users PC's.
This list is not exhaustive and only touches upon the
knowledge and experience that PC Techie can offer you.